WEEK 01 / UNDERSTAND THE ROLEUnderstand the role
Define executive assistance, administrative responsibilities, discretion and professional boundaries.
- Applied activity: Map an executive support role and priorities.
- Connect this week’s work to your final programme deliverable.
WEEK 02 / MANAGE TIME AND CALENDARSManage time and calendars
Learn scheduling, buffers, time zones, meeting purpose and priority conflicts.
- Applied activity: Create a weekly calendar and scheduling protocol.
- Connect this week’s work to your final programme deliverable.
WEEK 03 / COMMUNICATE PROFESSIONALLYCommunicate professionally
Draft clear emails, briefings, updates and escalation messages for different audiences.
- Applied activity: Prepare a professional communication pack.
- Connect this week’s work to your final programme deliverable.
WEEK 04 / RUN EFFECTIVE MEETINGSRun effective meetings
Plan agendas, logistics, materials, minutes, decisions and action tracking.
- Applied activity: Create a meeting coordination toolkit.
- Connect this week’s work to your final programme deliverable.
WEEK 05 / ORGANISE DOCUMENTS AND INFORMATIONOrganise documents and information
Build filing conventions, version control, retrieval routines and confidentiality practices.
- Applied activity: Design a document and records system.
- Connect this week’s work to your final programme deliverable.
WEEK 06 / COORDINATE TASKS AND PROJECTSCoordinate tasks and projects
Use task registers, owners, due dates, dependencies and status reporting.
- Applied activity: Build an executive action tracker.
- Connect this week’s work to your final programme deliverable.
WEEK 07 / HANDLE CHANGING PRIORITIESHandle changing priorities
Practise triage, travel coordination, issue escalation and contingency planning.
- Applied activity: Prepare a scenario-based support plan.
- Connect this week’s work to your final programme deliverable.
WEEK 08 / DEMONSTRATE EXECUTIVE SUPPORTDemonstrate executive support
Combine calendar, correspondence, meeting, records and follow-up workflows.
- Applied activity: Submit an executive support portfolio.
- Connect this week’s work to your final programme deliverable.